Halifax-based b4, which offers Software-as-a-Service solutions to the hospitality industry, has launched a contactless payments process to help hotels bounce back from the pandemic.
The new physical distancing and hygiene requirements make the old ways of accepting and processing credit cards risky.
B4 (formerly b4checkin) said in a statement that taking payment over the phone is an option but it leaves hoteliers open to challenges such as manually keying a credit card, which costs more in transaction fees and has a higher risk of fraud or chargebacks (return of money to a guest).
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